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E-ticket information

E-tickets are rapidly becoming the industry standard and are now available to most destinations served by KLM and our partners. When you choose a destination eligible for e-ticketing, e-tickets are mandatory. If e-tickets cannot be issued for certain routes, the client will get a paper ticket without surcharges. 

E-ticket advantages

  • Fast. No need to pick up your ticket or wait for it in the mail. Once you’ve booked, you’re ready to go.
  • Safe. Your e-ticket can’t be lost or stolen. It stays safely stored in our computer at all times.
  • Simple. Just show identification to check in and you’re on your way.             
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Confirmation

In stead of a paper ticket, you’ll receive a “Trip Summary and Receipt” containing all important flight details and your e-ticket number. KLM (or your travel agent) will send this by e-mail, fax or post, depending on your country of residence. We recommend that you keep a copy of this with you while you travel. If an immigration officer asks to see a return ticket, your e-ticket confirmation must be shown.

Check-in

E-ticket holders may use Internet check-in in addition to all other KLM check-in options (telephone, self-service machine, airport desk). Click here to check in.