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Customer support

Get the right answer quickly to your questions. From questions regarding your travel, through to inquiries regarding delayed baggage: we’ll ensure you get a prompt reply.

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FAQ

Frequently asked questions from customers. Visit our top 10 
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Contact

Send your questions and comments to the correct KLM department for a faster response.
 
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Delayed, lost or damaged baggage

What can you do if your baggage arrives later than your flight, or is missing?
Read more about delayed or missing baggage