Claim Missing Miles
There are two easy ways to claim missing Miles from airline or non-airline transactions: directly online (for most KLM and Air France) or by filling in a form. You can do this up to 6 months after the transaction date.
Claim missing Miles for KLM and Air France flights
For flights operated by KLM and Air France, from 2 weeks up to 6 months after the flight date.
Online Retro ClaimClaim missing Miles for all flights
For flights operated by any airline partner including KLM, Air France and Kenya Airways. Please send the completed form with the required documents to the Flying Blue Customer Service Centre.
Miles Correction Form - flightsClaim missing Miles for non-airline partners
For transactions that took place with our non-airline partners. Please send the completed form with the required documents to the Flying Blue Customer Service Centre.
Claim missing Miles for non-airline partners
